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New Hope Storage
New Hope Storage is a self-storage facility located in New Hope, Minnesota. The facility offers a variety of storage units in a variety of sizes, ranging from small 5x5 units to large 10x30 units. The facility is climate-controlled and features 24-hour access, video surveillance, and a secure keypad entry system. Customers can also take advantage of the on-site packing supplies and moving truck rental. New Hope Storage is dedicated to providing customers with a safe and secure storage experience.
Amenities
- 1. 24/7 Access
- 2. Climate-Controlled Units
- 3. Drive-Up Access
- 4. On-Site Management
- 5. Security Cameras
- 6. Packing Supplies
- 7. Vehicle Storage
- 8. RV/Boat Storage
- 9. Online Bill Pay
- 10. Month-to-Month Leases
User Reviews
Cindy Macgibbon
Very clean, secure storage in convenient safe area! Staff was friendly and helpful! Megan Cederberg was informative and great to work with!
Winter Wallace
This company stole $674 from me. I paid 6 mos. in advance for two units, one was to store my car which was stolen a month before move-in day. New Hope refused to refund me any of my monies still to this day (months later). They are rude and mean and hang up on me when I try to discuss the refund. Further, they lie because Deb told me I'd be refunded no problem when she heard my car was stolen yet she never did refund me! She began to ghost me. My bank has given lots of documentation to prove New Hope was paid the monies and New Hope ignores my emails regarding this refund. I have a contract with New Hope that states they must refund my money but they just neglect to respond still. My family's only car was stolen and the police report even stated they would be shocked if New Hope did not refund my monies for the rental unit I paid in advance out of good faith at $674! This is so much money to me because I am a single income working mother. How can a company be so cruel and unjust? I even wrote letters to the boss and never even heard a reply back.
Northwoods Villa Scheduling
Megan was very helpful. I picked up a trailer for my husband and I had no idea how to hitch it. She helped me from start to finish. She knew what she was doing and actually taught me how to hitch a trailer and now I can do it by myself. She was a prime example of professional service and she made it easy. Thank you!
devonnapittman De'Vonna
My experience with New Hope storage was a good one. I appreciated the amazing customer service and the follow up. I had stopped by to view the storage and wanted one closest to the dock. I got exactly what I wanted, and the interaction at every visit was authentic and pleasant.
Jocelyn Wallace
New Hope storage staff is dishonest and has horrible customer service. My vehicle got stolen one month before I was supposed to move into my unit and I gave new Hope plenty of cancellation notice. The police even put New Hope Storage in the police report because they were sure they refund me as I paid in full to store my car for nine months. I also rented a second unit but that was not needed since everything got stolen. New Hope refused to refund my money and just kept telling me that’s policy. They refunding off for a month by lying first about a refund which they ended up refusing to do. They are trying to keep almost $1000 of mine after I went through a robbery. Terrible people and would never suggest being a part of them.