Public Storage

Steffany Tiedeken

Wish they had 24 hour access or at least a little later then 9. Otherwise great experiences here.

Ryan Taylor

I will never do business with public storage again. I moved put of my unit yesterday and they charged for an entire month this morning, after telling me yesterday that they would pro rate me for the 29 days I was not going to be using the parking space that I had rented. Now, i am not allowed to use the space because i have moved put, theu topk my gate code and everything. So i have paid a full month and cannot use the space. Dishonest, dodgey people work here, and that's if you can find them. I cannot believe the business practices that people get away with. The lady I spoke to on the phone this morning in the call center was incredibly rude and unhelpful, and all but told me to kick rocks. Find literally anywhere else.

T T

Bought a locker thru auction with my friend on July 16. On the be same day I paid to go from my house to the facility 1.5 hours away to clean out the unit the last rolled me she was going to be leaving right away to go to another location. I had to buy a lock from them because I forgot mine thinking I was going to have way to much stuff for only 1 load. Upon opening the locker and very quickly realized it had been already rummaged through and nothing but trash had been left I right away turned and went to the office however nobody was there because the lady had already left. So I called and I left a voicemail and I called the auction site I had bought it from and the next day I still had not gotten a return phone call so I called again to receive a voicemail again so I left another voicemail. I also had to call the district manager just to try to get some sort of answer as to when I would receive my refund. Also left another voicemail there finally I received a call back on the 19th stating that if I wanted to drive another hour and a half back to the storage facility site I could get the money back that I paid for the locker however I was not going to be able to get my money back for the lock that I had gotten nor was there any sort of offer for any kind of compensation for the money I had to spend to get out here in the first place. Once I had arrived to receive my refund the door was locked and there was a young lady in the office who after a few minutes came out and said that I would have to wait for 10 minutes because she was on dinner break and she was eating and had to finish eating. So I sat and waited in my car for 10 minutes. So other than the time that I wasted to come out to the storage facility to pick up something that I had already purchased I am out over $100 because the storage facility is not honest about the things that they are selling. Nor are they willing to compensate if it was a mistake on their behalf. I I'm definitely going to think twice about doing business with this location in the future.

Matthew Lawton

I cannot thank the property manager, Kylie, enough! She personally followed up with me several times in regards to a unit I rented for a former employer. There was billing issues with my former employer and she was understanding and patient while playing phone tag for several weeks. I am I incredibly grateful for her help! Nice units and prices on par with similar locations.

Jake fennern

This is the worst storage facility. The managers have all been very unprofessional. My unit was broken into and the manager told me she had just walked the rows and noticed nothing out of the ordinary. My lock and handle area on my unit was completely mangled. Along with 6 other units in my row. The orange door insurance is just as bad. Trying to get a claim of my stolen property has been a ridiculous process. I travel for work and only come home for a couple days. The last 3 times I have been home the facility has been left unattended for hours. I have waited around and called and still receive no call backs or support. Do not rent here.